Feedback is a gift

Transparent communication is a great idea. It’s also a profitable one.

Transparency reduces the variation in your workforce. That’s fancy business-speak for: people do better when they know what’s going on.

The organizational psych folks find time and time again; improving your transparencyimproves your performance. People can perform better, together.

The alternative is also true…

Mixed signals can create social confusion. If compelling enough, they can create social hysteria. We’re seeing it all over the news today.

It shouldn’t be such a surprise to hear, it can happen in any culture. It might be time to think about your own.

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